Analysis of computer teachers’ online discussion forum messages about their occupational problems
No Thumbnail Available
Files
Date
2007
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
This study, using content analysis technique, examined the types of job-related problems that the Turkish
computer teachers experienced and the types of social support provided by reciprocal discussions in an online
forum. Results indicated that role conflict, inadequate teacher induction policies, lack of required technological
infrastructure and technical support, and the status of computer subject in school curriculum were the most
frequently mentioned problems. In addition, 87.9% of the messages were identified as providing emotional
support, while 3.1% messages were identified as providing instrumental support. It is concluded that content
analysis technique provides an invaluable tool to understand the nature of communication and social interaction
patterns among users in online environments. CMC in education should not only be considered to be a tool for
content delivery and instructional interaction, but also a feedback mechanism and a platform for professional
support, as well as an informal learning environment.
Description
Keywords
Teacher stress, Social support, Online discussion forums, Computer-mediated communication